FAQs

Q1: This monitor is compatible with 2.4G or 5G networks ?

A1: ONLY Support 2.4G WIFI Networks.



Q2: Parent screen connection distance?

A2: Parent screen (No WiFi),BMS28 has an ultra-long connection range of 1500ft.


Q3: Can I watch simyke away from home?

A3: The monitor connects to wifi and you can watch simyke from almost anywhere.


Q4:Suitable for which countries?

A4:simyke baby monitor works in North America, Europe and China.


Q5:Is the Simyke app free?

A5:It's free. It just connects your phone to the camera,users can access live view from anywhere.


Q6:Does Simyke have a monthly fee?

A6:After activating the simyke device, your monthly fee depends on whether you purchase cloud storage service.


Q7:Looklookbaby which app to download?

A7:Powered by Simyke.